Achieving a healthy balance between our professional and personal lives is not easy. For most of us, it’s a constant struggle to juggle the demands of our work and our personal needs. But because our jobs provide us with the means to support ourselves and our families, morning meetings, overtime at work, and business trips often take priority over personal matters. And while these activities are necessary, they take away valuable time for personal relationships and activities that matter the most to us.

As your business switches to VoIP, you’re bound to be making many critical decisions. Virtual numbers, toll-free numbers, features, number porting, and auto attendant setup are only a few of the things that will occupy your time. You'll also need to consider your equipment, especially which type of VoIP phone to use for your business.

There are two major types of VoIP phones companies can choose from: desk phones and softphones. Below we will discuss the advantages of both:

In the past, new businesses had to cater to local customers first and grow their resources before expanding their operations to regional, national and international markets. And once they have the adequate resources need to expand, the company needed to travel to the new location and open a new branch, which would then have to be staffed. The reality is that all of this comes at a great risk and expense.

Leading a sales team is no easy feat. Along with good business acumen, sales managers must also possess good communication and coaching skills to enable team members to get the best results.

But while these skills are essential to help sales managers succeed, there are also other available business tools that can be used to empower one’s team to achieve greater levels of success. And one of these important tools is a business VoIP solution.

Nobody likes to be kept waiting--especially not customers eager to buy a product or service, or those with urgent concerns or inquiries. It’s not only frustrating, but it also tells customers that their call may not be important. This is why 60% of customers tend to hang up after waiting on hold for a minute.

If you’re switching from a traditional phone system to a VoIP business phone service, there are several things you’ll want to consider beforehand in order to enjoy the best call quality and the most reliable service. One of these factors is ensuring that you have adequate internet bandwidth to support your new phone system.

Whether you’re upgrading to a larger building or downsizing to a smaller space, changing office locations can be a headache. A move brings a lot of issues, such as transporting furnishings and other office equipment on top of ensuring you are settled in your new site quickly. Plus, if you’re still using a legacy phone system, there’s also the hassle of disconnecting your phone lines and transferring them to the new location. This is not only costly but also extremely inconvenient.

So you’ve finally decided to ditch your traditional phone system and switch over to VoIP. You’ve read extensively about how the technology works and know that VoIP delivers big benefits (such as cost savings, advanced features, and flexibility, among many others). And you have concluded that VoIP offers the right solutions for your business needs. So the next question is: what do you need to make the switch?

Few things are more frustrating than being put on hold on a help line -- with the exception of bad hold music or being unnecessarily transferred from one agent to another. Such experiences are the reason many customers prefer to solve troubles on their own before calling a business’ service number or store.

Communication is key to a business’ success. But sometimes, too much of it can be bad for the business...especially if you are speaking to clients and employees overseas at rates of almost $3.00/minute!