If you have decided to ditch your traditional landline to move to a Voice over Internet Protocol (VoIP) telephony or are switching service providers, you are likely concerned as to whether or not you can retain your business phone number.

Softphones are a popular choice for businesses looking to move to Voice over Internet Protocol (VoIP) technology. They are software programs or applications that let users make and receive calls over the internet through a computer and/or smartphone.

If you’ve ever phoned a business to inquire about a product, service, or to raise a customer support issue, chances are you have experienced the frustration of long hold times. Being put "on hold" is similar to waiting in line at the grocery store or the bank, but the difference is that when you are "on hold" you don’t know how many people are before you or how long you will have to wait. This leaves many callers dissatisfied (and likely irate) by the time a representative picks up the phone.

Apart from its low upfront investment, overall operating costs, scalability, and wider reach, Voice over Internet Protocol (VoIP) solutions are highly preferred by businesses today because of their rich set of phone features. And in fact, most VoIP service providers include features with their service! One of the most popular and advanced features that companies find highly useful is the ability to integrate with other business applications and software.

A lot has been said and written about Voice over Internet Protocol (VoIP) technology.

For companies that have relied on their traditional landline for years, making the move to a Voice over Internet Protocol (VoIP) telephone system can be a complicated and daunting process. While there are some things you can do to make a seamless transition to VoIP, it’s a fact that integrating a new VoIP system can be troublesome for some businesses. Aside from changing providers and training your staff, you may have to get new hardware to work with your new phone service.

When shopping around for Voice over Internet Protocol (VoIP) phones for business operations, companies usually narrow down their options to two choices: desk phones or softphones. Desk phones are physical phones connected to the internet with the use of VoIP technology. Softphones, meanwhile, are software programs or applications that let users make and receive VoIP calls on their computers or mobile devices.

Gone are the days when you needed to establish a dedicated working space or be present in the office in order to run or manage your business. Today, it’s possible to get things done from home (or virtually anywhere!).

Every business owner knows the importance of a reliable telephone system. Whether you’re just starting out or are in the midst of running a small business, a good phone is essential for effectively communicating with prospects, customers, and suppliers. And for startups or small businesses, one dilemma they often face in choosing a phone system is whether they should opt for a pay as you go service or sign up for an annual contract.

Transitioning to a Voice over Internet Protocol (VoIP) phone solution is a decision often made by organizations who seek to reduce costs while maintaining operational efficiency. But did you know that VoIP not only helps businesses save money, but also lets them minimize their environmental impact?