17 October 2006

Support service spending to reach $1.27bn by 2010

Evolution of the global VoIP equipment market will push network support
services spending to $1.27bn in 2010, industry experts predicted today.

IDC expects
traditional divisions between telephony and IT to erode as network equipment
vendors move from proprietary hardware and software towards software running
over dedicated servers.

The analyst firm pointed out that networking vendors have traditionally
experienced very little competition for support services owing to the
proprietary nature of their products.