I have had Viatalk for about 2 months now, and have had a great experience so far. I was searching for something to cut back on the bills and came across this website. I wanted to wait a couple months before placing a review for other visitors to make sure it wasn't "too good to be true" with the $189 for two year price tag. I am pleased to say that so far it has not been. Great sound quality, all the features I needed are included, and a great online control panel. I will make sure this is updated if anything arises after this initial review.