I had Vonage, then Qwest regular phone service before that.  I havent been happy with the Vonage call quality recently.  I had heard good things from a friend about Phone Power.  I ordered the service and transferred my number to them.  Unlike the transfer from Qwest to Vonage, this transfer was very smooth.  They kept me informed the entire way, and the process took about three days.  I couldnt use my Vonage box, but they sent me a new Phone Power box that is working fine.  Setup was smooth.  I did have some questions about setting it up prior to the transfer date.  I called their tech support, they answered quickly and were very helpful. Needless to say, the call quality is excellent, at least as good as my old Qwest phone service.  I'm very pleased with the customer web portal (they call it "MyAccount").  I opted for the annual plan. I would recommend this service to anyone interested in a good quality phone service that you can save money with.  In fact I already recommended this to another friend.