11 October 2006

A main cause of the lag in VoIP adoption at the business level has been an inability to connect Skype to the office PBX. A traditional time division multiplexed PBX cannot route calls to and from the Internet, and even IP-PBX and IP-enabled PBXs cannot typically support Skype because they use a different communications protocol.

Second, Voice over Internet Protocol (VoIP) technology offers the potential for slashing those phone bills and simplifying the administrative overhead to a degree that was never before possible -- in some cases without the time and expense required for projects such as rolling out new enterprise software.