07 August 2006

Focus on capex and opex reductions whilst pitching 'value added' services at
customers.

Telcos striving to build up their voice over IP (VoIP) profits are unlikely
to pass on any savings on capital or operating expenditure to their VoIP
customers in the near future, analysts said last week.

Instead, the operators will try to boost revenues by enticing users to buy
new value-added services. “The idea is to add more features to a basic VoIP
service and then ask for a premium,” said Stéphane Téral of Infonetics Research.